These terms and conditions (hereinafter referred to as the “Terms”) govern the rights and obligations of the contracting parties when purchasing and selling products through the AdAstra Labs s.r.o. e-shop, operated at the address adastralabs.shop.
1. GENERAL PROVISIONS
1.1 These terms and conditions govern the rights and obligations of the contracting parties when purchasing and selling products through the AdAstra Labs s.r.o. e-shop (hereinafter referred to as the “e-shop”). By submitting an order, the Buyer confirms that he has read and agrees to these Terms and Conditions.
1.2 For the purposes of these Terms and Conditions, the following definitions apply:
Seller means the e-shop operator specified at the end of these Terms and Conditions;
Buyer means any person who concludes a contract with the Seller;
Consumer means the Buyer who is a natural person and who, when concluding and performing the contract, does not act within the scope of his business activity, employment or profession.
1.3 All products are intended solely for research, educational and scientific purposes. They are not intended for human or animal consumption, parenteral administration, inhalation or other medical purposes. The Buyer must be at least 18 years of age.
1.4 The Buyer is bound by all applicable laws of his country and the country of destination, in particular the regulations governing the import and possession of the ordered products. The Seller does not assume responsibility for the Buyer's compliance with this legislation.
1.5 The trade name "AdAstra Labs" is exclusively a fancy and marketing name of the e-shop and serves only for the orientation and identification of the Seller. This name in no way means and cannot be inferred from it that the Seller is a doctor, healthcare professional, pharmacy, drug store or healthcare provider, nor that he has any medical, pharmaceutical or other professional education, authorization or license.
1.6 The Seller does not provide any medical, health, pharmaceutical, therapeutic or other professional advice. None of the content of the e-shop, product descriptions or communication of the Seller constitutes professional advice and cannot be considered as such. For any health-related questions, the Buyer is obliged to contact a qualified doctor or pharmacist.
2. ORDER AND CONCLUSION OF THE CONTRACT
2.1 An order can be created via the e-shop, by e-mail or in another agreed manner.
2.2 Before sending the order, the Buyer is shown a summary of the order, including the total price, shipping costs and all other fees. Sending the order is associated with the obligation to pay.
2.3 The order is considered binding only after its confirmation by the Seller (in writing by e-mail or automated confirmation in the e-shop). Confirmation of the order constitutes a contract between the parties.
2.4 The contract is concluded in the Slovak language. The seller archives the contract in electronic form for the purpose of its fulfillment.
2.5 The seller reserves the right not to conclude the contract, or to change or cancel the order, especially if there is a reasonable suspicion of illegal use, unauthorized resale or other violation of legal regulations.
3. PRICES AND PAYMENT
3.1 All prices are stated in EUR and are final. The seller is not a VAT payer, therefore VAT is not added to the prices.
3.2 Shipping and packaging costs, if charged, are displayed to the Buyer before the order is completed and are not included in the price of the product.
3.3 Payment can be made by bank transfer, credit/debit card, BTC or other agreed method.
3.4 Payment must be made in full before the shipment is dispatched, unless otherwise agreed.
4. RETURN OF GOODS
4.1 The buyer has the right to withdraw from the contract within 14 days of receipt of the goods without giving any reason.
How to return the goods
- Contact us at info@adastralabs.shop with your order number.
- Send the goods to the address specified by support.
- Return costs are borne by the customer.
- After delivery, we will refund the money to your bank account within 14 days.
Note: All products are research peptides intended exclusively for scientific purposes. Returns are only possible for unopened, unused goods in the original packaging.